Privacy policy

Privacy Policy

Last updated: August 6th, 2026.

Muntero ("we", "us") operates munteroshop.com. This policy explains what personal information we collect, why, and what rights you have.

Who we are

MUNTERO INTERMEDIAÇÕES DE NEGÓCIOS LTDA, CNPJ 68.402.949/0001-51, head quarter at Avenida do Batel, 1330, ap, 21, Curitiba, Paraná, Brazil. Contact: support@munteroshop.com

What we collect

  • Information you give us: name, email address, shipping address, phone number, and order details when you make a purchase or contact support.
  • Payment information: processed directly by our payment providers. We never see or store your full card number.
  • Information collected automatically: IP address, browser and device type, pages viewed, and referring site, through cookies and similar technologies.

Why we use it

  • To process, fulfill, and deliver your order
  • To send order confirmations, shipping updates, and respond to support requests
  • To detect and prevent fraud
  • To improve our website and understand how it is used
  • To send marketing emails, only if you opted in. You can unsubscribe at any time.

Who we share it with

We share only what is necessary, with:

  • Shopify — our e-commerce platform
  • Payment providers — to process your payment
  • Fulfillment and shipping partners — to pick, pack, and deliver your order
  • Analytics and advertising providers — for website measurement and marketing
  • Authorities, when required by law

We do not sell your personal information.

International transfers

We are based in Brazil and our service providers operate in several countries, including the United States. Your information may be processed outside your country of residence.

How long we keep it

Order records are kept as long as required for tax, accounting, and legal purposes. Marketing contacts are kept until you unsubscribe.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

California residents may request disclosure of the categories of personal information collected, request deletion, and opt out of the sale or sharing of personal information. We do not sell personal information.

Brazilian residents have the rights set out in the LGPD (Lei nº 13.709/2018).

To exercise any of these rights, email support@munteroshop.com. We will respond within 30 days.

Cookies

We use cookies to keep your cart working, remember preferences, measure traffic, and support advertising. You can block or delete cookies in your browser settings, though parts of the site may stop working correctly.

Children

Our store is not intended for anyone under 16, and we do not knowingly collect information from children.

Changes

We may update this policy. The current version is always posted on this page with its revision date.