Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States only.

Processing time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day.

Delivery time

Estimated delivery is 3-5 business days from the date your order ships. This is an estimate, not a guarantee. Carrier delays, weather, and peak seasons can extend it.

Tracking

You will receive a tracking number by email as soon as your order ships. If you have not received tracking within 5 business days of your order confirmation, email us at support@munteroshop.com and we will look into it.

Orders with multiple items

Some orders containing more than one product may arrive in separate packages, on different dates. This is normal and does not mean an item is missing. Each package has its own tracking number, and you will receive a separate email for each one.

Shipping cost

Shipping is free on all orders. There are no additional shipping charges at checkout.

Duties and taxes

Prices shown at checkout are the final amount you pay. You will not be asked for any additional customs fees, duties, or charges on delivery.

Incorrect addresses

Please check your shipping address carefully before completing your order. We cannot change an address after an order has shipped. Packages returned to us because of an incorrect or incomplete address can be reshipped once the correct address is provided.

Lost or undelivered packages

If tracking shows delivered but you have not received your package, please check with neighbors and your local carrier first, then contact us within 7 days. We will work with the carrier to resolve it.

Questions: support@munteroshop.com